Shipping Policy
At PersonaCrafted, We strive to provide our customers with a seamless and efficient shipping experience. Please take a moment to review our shipping policy to ensure a smooth delivery process.
Processing Time
Since our products are made to order with personalized designs, please allow a processing time of 3-5 business days. This ensures that each product is carefully crafted to your specifications before being shipped out.
Tracking Your Order
Once your order has been shipped, you will receive a confirmation email containing a tracking number. This allows you to monitor the progress of your package and estimate its arrival date. We partner with reliable shipping carriers to ensure that your custom product reaches you in a timely and secure manner.
Free Shipping
For all orders above $100, we offer free shipping within the Canada. This is our way of showing appreciation for your support and loyalty.
Contact Us
If you have any questions or concerns regarding our shipping policy, please feel free to reach out to us. Our dedicated customer support team is here to assist you and provide any assistance you may need.
Return and Refund Policy
We would like to take a moment to explain our refund and return policy to provide you with a comprehensive understanding of our procedures.
When you make a purchase from PersonaCrafted, you are agreeing to our no refund policy. This means that once an order is placed and payment is received, we are unable to offer any refunds or exchanges.
We understand that there may be circumstances where you may want to return or exchange a product. However, due to the nature of our business and the customization options we offer, we are unable to accept returns or offer refunds.
It is important to carefully review your order before completing the purchase. We encourage you to double-check the size, color, and design options to ensure that you are satisfied with your selection.
Exchanges and Returns
Unfortunately, We do not offer refunds or exchanges and all of our sales are final.
Order Cancellation
Once an order is placed, it cannot be cancelled as our system processes orders automatically to ensure timely shipping.
Address Verification
Please double-check your shipping address before submitting your order.
If you think you have entered a wrong address, please contact us immediately. While we will do our best to assist, we cannot guarantee changes once the order is processed.
Contact Us
If you have any further questions or need assistance, please feel free to contact us and we will respond as soon as possible.
We value your feedback and are committed to providing you with a positive shopping experience. Thank you for choosing PersonaCrafted